Be sure to take care of your GLACIAL bottle and make it last for a long time. Here are some advice how to maintain your bottle in good shape and what to avoid.
Before you start using it rinse the bottle and cap with detergent and warm water. We do not recommend washing the bottle in the dishwasher as this may impair the insulation ability. Wash the bottle with warm water and detergent, you can use a regular dish brush or shake it with warm water and detergent. Do not use strong chemicals such as bleach or chlorine on or in your bottle as this may cause your bottle to start to rust.
Do not place the bottle in the freezer because the bottle is insulated, you will not be able to cool the water in this way, instead, place some ice cubes in the bottle if you want cooler water. Do not heat the bottle on the stove or over the open flame. The insulation in the bottle will prevent you from heating the liquid in this manner and the bottle may also be damaged during heating.
Online bank payments: You can pay for your order using any of the online payment buttons of Finnish banks.
Card payments: You can pay with Visa, Visa Debit, Visa Electron, MasterCard, Debit MasterCard and American Express cards. The online store uses international Verified by Visa, MasterCard SecureCode and American Express SafeKey authentication services.
Mobile payments: You can pay with Pivo-app, MobilePay and Siirto-app.
Payment by invoice or part payment: Invoice and installment services through Checkout are provided by OP, Collector, Jousto and Afterpay
You have a legal right to exchange or return your order or part of it within 14 days of receiving the order.
The right of return is only applicable to unused, re-sellable products in their original packaging. Please, complete the Return Form.
Discounted products also have a right of exhange, but no right of return. If you want to change the discounted products, please contact firstname.lastname@example.org in advance. We agreed on the postage costs incurred before the exchange.
The client is responsible for paying the refund. The return fee is € 5.90.
You can also return products purchased from the online store free of charge to Bonmarks Oy's storage in Lauttasaari, Helsinki on weekdays from 10am to 4pm.